Read a scenario and create a 1–2-page dialogue that shows the different perspectives between characters. Then, write 3–5 pages in which you analyze the dialogue and provide solutions for reducing misunderstandings.
According to Wilmot (1987), human communication has two components, content and relationship. Although the content aspect indicates the message itself, the relationship aspect is often reflected in the thoughts and feelings hiIDen in the message. You will be able to explain misunderstandings among people of different cultural backgrounds and how to reduce them.
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Capella Resources
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Suggested Resources
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Library Resources
The following e-books or articles from the Capella University Library are linked directly in this course:
- Enfield, N. J. (2013). Language, culture, and mind: Trends and standards in the latest pendulum swing. Journal of the Royal Anthropological Institute, 19(1), 155–169.
- Jaeyoung, C., Kushner, K. E., Judy, M., & Lai, D. W. L. (2012). Understanding the language, the culture, and the experience: Translation in cross-cultural research. International Journal of Qualitative Methods, 11(5), 652–665.
- Swartz, L., Kilian, S., Twesigye, J., Attah, D., & Chiliza, B. (2014). Language, culture, and task shifting – an emerging challenge for global mental health. Global Health Action, 7, pp. 1–4.